Sorry to anyone offended by that blog title. No apologies however to Charles Dunstone, the Managing Director of The Car Phone Warehouse and the infamous internet service provider, TalkTalk.

Last month I signed up for their telephone and internet service, ignoring poor media publicity received by the ISP. On hindsight I made a terrible mistake. My TalkTalk phone line is working (I’ve been one of the lucky ones), however my broadband is not.

My broadband “go live” date is now over a week late. It is not as if they have haven’t had long enough to sort it out (I have been a customer for almost 6 weeks). I have been given various connection dates by their staff – none of which have been met. What’s more, when I do finally get connected, I can look forward to broadband speeds which equal that of a 56k modem! My dad is unfortunate enough to have the service and downloading music, videos and anything else you would expect to do on broadband technology is impossible!

Luckily TalkTalk offer a 30 day trial to new customers as of January 2007 (I pity those who signed up last year). As soon as I go live on my broadband, I am getting out of their “service” immediately, returning to BT and finding an independent ISP.

A final warning about TalkTalk and their founder…

• BELIEVE WHAT YOU READ – THEY ARE SHIT
• THE BROADBAND IS NOT FREE – COMPARE YOUR TALKTALK BILL TO A BT ONE
• IF YOU WANT REAL BROADBAND, STICK WITH BT AND FIND AN ISP
• IF YOU WANT OLD 56K MODEM BROADBAND AND A LONG, LONG WAIT, SIGN UP FO TALKTALK.

Mr. Dunstone, if by chance you are reading this blog and would like to discuss these issues with me, feel free to get in touch. If you can prove to me that you can provide a good service and fulfil your companies promises, I will indeed stay with TalkTalk and withdraw my comments.