Anybody remember all the hassle I had with TalkTalk last year? Well they called me up the other day, begging me to come back to them. Their selling tactics and excuses for their poor service were laughable. Here is just some of the rubbish they spouted to me before I hung up.
I still have nightmares about this company
When I informed them I had waited in excess of 3 months for my broadband, and still had no connection when I left, I was told
“Many TalkTalk customers have waited in excess of 4 months, and were even charged for the time they had no service”
Gee; I guess I was one of the lucky ones. Am I supposed to feel grateful?
Their reasoning on why their service is better than BT
“1 in 6 UK households is a TalkTalk customer – we must be doing something right”
1 in 6 households are customers. How many actually have a service?
They then went on to ask if I made international calls (which I don’t) and how much I spend on telephone calls each month (£0.00 – all calls are made via my mobile). When told they could knock I few pounds off my line rental, I replied “I wouldn’t have TalkTalk if it was free”, before ending the call.
I urge you anyone; don’t be convinced by this company. They screwed me over big time (luckily I escaped), and I haven’t been the only one bitten. You have been warned.
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January 12, 2008 - 6:29 pmIt's just a shame you didn't go to Sky.